Review management for honest brands

Turn happy customers into 5-star reviews.

We ask every customer for a review at the right moment — by email, SMS or WhatsApp — and reply to every review within 24 hours. Your ratings finally match the business you actually run.

Real customers only No review gating Plans from [YOUR PRICE]/month
Works with the platforms your customers trust
GoogleTrustpilotFacebookYelpTripadvisor
JM
James MillerAustin, TX · Home services
2d ago
On time, honest price, fixed same day
AR
Aisha RahmanChicago, IL · Dental clinic
1w ago
Gentle, clear and never rushed

Seen right on time, and the dentist explained every step before starting. Would recommend to anyone nearby.

DK
Daniel KimSeattle, WA · Restaurant
Just now
Best dinner spot in the neighborhood

Warm staff, fast service and the food came out exactly as ordered.

Illustrative example
Proof at a glance

Real reviews. Measurable results.

The reach, consistency and speed behind every review program we run — tracked in each client's monthly report.

[00]+
Businesses served local and online brands
[00K]+
Review requests sent to real customers only
<24h
Reply time on every review we manage
5
Platforms supported Google to Tripadvisor
Why teams choose Trustorra

Why brands choose Trustorra

Every program is built to grow genuine review volume, keep your profiles platform-safe, and give you a clear view of results every month.

01

Real customers only

Every review comes from someone who actually bought from you. No paid, fake or incentivized reviews — ever.

02

Fast setup

Free audit on day one, and your review requests go live within 3–5 business days of approving the messages.

03

Platform-compliant

No review gating and no incentives. We follow Google and Trustpilot rules so your profile stays safe long-term.

04

Every review answered

Positive or negative, every review gets a personal reply within 24 hours, written in your brand voice.

05

Month-to-month plans

No long contracts or setup traps. Stay because it works, and cancel anytime if it doesn't.

06

Cross-platform coverage

Google, Trustpilot, Facebook, Yelp and Tripadvisor — all managed through one simple workflow and one report.

How it works

Live in under a week.
Hands-off after that.

A simple 3-step process to start collecting genuine reviews from the customers you already have.

  1. 01

    Book a free audit ~5 min

    Share your Google or Trustpilot profile link. We review your rating, review count and reply rate, then recommend the right plan.

    Browse plans
  2. 02

    Setup & messages 3–5 days

    We connect your booking system, store or customer list and write friendly review requests in your brand voice. You approve them before anything goes out.

  3. 03

    Watch reviews grow Ongoing

    Every customer gets a polite request after their visit or purchase, every review gets a reply within 24 hours, and you get a clear report each month.

Monthly report Sample
New reviews[00]vs last month
Average rating[0.0]★across platforms
Requests sent[000]real customers
Reply time<24hevery review
Illustrative layout — your report shows your real numbers.
What we do

Services that actually drive growth

Whether you're a local business, a growing online store or a busy clinic, we turn the customers you already have into a reputation that wins new ones.

Review Request System

Automated, friendly requests by email, SMS and WhatsApp — sent to every customer at the right moment, with a one-tap link to your review page.

  • Genuine reviews from real customers
  • Google, Trustpilot, Yelp & more
  • QR review cards for your counter
Learn more

Review Response Management

Everything customers say about you, answered by one team. We monitor your profiles and reply to every review within 24 hours, in your brand voice.

  • Replies to positive & negative reviews
  • Urgent complaints flagged same day
  • Reply playbook approved by you
Learn more

Reputation Audit & Reporting

Know exactly where you stand. A free audit of your ratings and reply rate to start, then a clear monthly report on growth, sentiment and response time.

  • Free starting audit, no commitment
  • Rating & review trends across platforms
  • Simple monthly report
Get a free audit
Built on trust

Why do businesses trust Trustorra?

As your reputation partner, we help you earn genuine reviews, build lasting customer trust and grow steadily — the honest way.

Experience & expertise

Our team specializes in online reputation — helping businesses earn more reviews, reply professionally and build stronger customer trust.

Tailored solutions

A clinic, a restaurant and an online store need different approaches. We shape your messages, timing and platforms around your customers.

Customer-satisfaction focused

We measure success by your results — more genuine reviews, faster replies and a profile that reflects the service you really deliver.

Global reach, local understanding

We support businesses in many markets while respecting local platforms, customer habits and the language your customers speak.

Privacy & security

Your customer data is used only to send your review requests — never sold, never shared — and every message includes an easy opt-out.

Dedicated support

A real team you can reach on WhatsApp, Telegram or email — with replies within 24 hours on business days, often much sooner.

FAQ

Questions, answered.

Clear answers on how we work, what to expect and how we keep your profiles safe — before you get started.

Do you buy or write reviews?
Never. Every review comes from a real customer of yours. Fake, paid or incentivized reviews break platform rules and consumer-protection laws — and platforms remove them, sometimes along with your listing.
Do you only ask happy customers?
No. Every customer gets the same friendly request. Filtering out unhappy customers (called “review gating”) is against Google and Trustpilot rules, and we never do it.
Should we aim for a perfect 5.0 rating?
Not necessarily. Customers trust a profile with many recent, detailed reviews and thoughtful replies more than a handful of perfect scores. We focus on steady volume, recency and great responses.
How long does setup take?
Usually 3–5 business days after you approve your request messages. The free audit itself takes just a few minutes of your time.
What happens when we get a negative review?
We reply calmly and professionally within 24 hours and flag serious complaints to you the same day. We don't hide honest reviews, but we can report ones that break a platform's rules through that platform's own process.
Which platforms do you support?
Google, Trustpilot, Facebook, Yelp and Tripadvisor, plus most industry-specific review sites. Tell us where your customers look, and we'll point requests there.
Is my customer data safe?
Yes. We only use your customer details to send your review requests — never sold, never shared — and every message includes an easy opt-out.
Is there a contract?
No. All plans are month to month, and you can cancel anytime.

Still have questions?

Talk to a real person. Send us a message and we'll help you choose the right next step for your business.

Book a Free Review Audit Chat on WhatsApp Replies within 24 hours on business days.
Let's get started

Ready to transform your online reputation?

Start with the platform you care about most. We'll audit your profile, show you how many reviews you're missing, and recommend a plan — before you commit to anything.

Real customers only Platform-compliant Month-to-month plans
Free audit · No contract · Cancel anytime